EVgo, one of the nation's largest public fast charging networks, has hired over 40 ChargeUpTalent graduates in the past 18 months. We sat down with Rebecca Thompson, EVgo's Director of Field Operations, to understand why they continue to recruit from our programs.
Meeting the Demand for Skilled Technicians
"We're expanding our network by 30% annually," explains Thompson. "That means we need qualified technicians who can hit the ground running. The traditional hiring process was taking too long, and many candidates lacked the specialized knowledge our industry requires."
EVgo operates over 3,000 fast charging stalls across 65+ metropolitan areas. Each new installation requires skilled technicians for commissioning, and the growing network needs ongoing maintenance and support.
What Sets ChargeUpTalent Graduates Apart
Thompson identifies several key factors that make ChargeUpTalent graduates stand out from other candidates:
Industry-Specific Training
"Other training programs focus on general electrical work," Thompson notes. "ChargeUpTalent graduates understand the unique challenges of EV charging infrastructure – from grid interconnection issues to payment system integration."
"When we hire a ChargeUpTalent graduate, we know they can troubleshoot a CCS communication error or diagnose a power sharing issue on day one. That level of readiness is invaluable."
Hands-On Equipment Experience
EVgo uses charging equipment from multiple manufacturers, including ABB, Signet, and BTC Power. ChargeUpTalent's lab features equipment from these same manufacturers, giving graduates familiarity with the actual hardware they'll encounter in the field.
"We've had graduates who recognized specific error codes and troubleshooting procedures because they'd worked with identical equipment during training," Thompson explains. "It significantly reduces our onboarding time."
Safety-First Mindset
Working with high-voltage DC fast charging equipment requires strict adherence to safety protocols. Thompson emphasizes that ChargeUpTalent graduates consistently demonstrate proper safety practices.
"Safety is non-negotiable in our industry. ChargeUpTalent graduates come to us with OSHA 30 certification and ingrained safety habits. We've never had a safety incident with one of their graduates."
Real Impact on EVgo's Operations
The partnership between EVgo and ChargeUpTalent has produced measurable results:
- Reduced Training Time: New hires from ChargeUpTalent require 40% less onboarding time
- Lower Turnover: 95% retention rate for ChargeUpTalent graduates after 12 months
- Faster Deployment: Installation teams with ChargeUpTalent graduates complete projects 20% faster
- Higher Customer Satisfaction: Field technicians consistently receive positive feedback
Success Stories from the Field
Maria's Rapid Promotion
Maria Rodriguez, a ChargeUpTalent EVC graduate, joined EVgo as a Field Technician in March 2024. Within six months, she was promoted to Senior Technician and now leads installation teams across Colorado.
"Maria's technical knowledge and leadership skills were evident from day one," Thompson recalls. "She's exactly the type of professional we need as we scale our operations."
Team Leadership in Action
David Kim, another ChargeUpTalent graduate, recently managed the installation of EVgo's largest hub in California – a 20-stall facility serving Los Angeles International Airport. The project was completed ahead of schedule and under budget.
"David coordinated with utilities, contractors, and our operations team flawlessly," Thompson explains. "His ability to see the big picture while managing technical details made the difference."
Looking Ahead: Expanding the Partnership
EVgo plans to hire an additional 60 technicians in 2025, with a significant portion expected to come from ChargeUpTalent's programs.
"We're not just hiring individual graduates anymore," Thompson reveals. "We're building our talent pipeline around ChargeUpTalent's program schedule. When they have a graduating class, we're ready with opportunities."
New Opportunities in Emerging Technologies
EVgo is also exploring advanced technologies like vehicle-to-grid (V2G) systems and megawatt charging for commercial vehicles. These developments create new career paths for technically skilled professionals.
"The industry is evolving rapidly," Thompson explains. "We need team members who can adapt and learn new technologies. ChargeUpTalent graduates have consistently shown that flexibility."
Advice for Prospective Candidates
Thompson offers guidance for individuals considering a career change into the EV industry:
"Don't wait for the 'perfect' moment. The industry is growing so fast that there are opportunities for people from diverse backgrounds. What matters most is your willingness to learn and commitment to quality work."
What EVgo Looks for in Candidates
- Technical aptitude: Ability to understand complex electrical systems
- Problem-solving skills: Each site presents unique challenges
- Communication abilities: Must interact with customers and team members
- Reliability: Charging infrastructure operates 24/7
- Growth mindset: Technology evolves rapidly in this field
The Broader Industry Impact
EVgo's success with ChargeUpTalent graduates is influencing how other companies approach hiring. Thompson regularly speaks at industry conferences about the value of specialized training programs.
"Other charging network operators are now looking at similar partnerships," she notes. "The whole industry benefits when we have better-trained professionals entering the workforce."
A Model for Industry Collaboration
The EVgo-ChargeUpTalent partnership represents a new model for workforce development in emerging industries. By aligning training curricula with real-world needs, both organizations create value for students and employers.
"This isn't just about filling positions," Thompson concludes. "We're building the foundation for the entire EV charging industry. Every skilled professional we bring into the field helps accelerate the transition to electric transportation."
Ready to Join EVgo's Team?
Start your journey with our EVC Infrastructure Specialist program and join the growing ranks of ChargeUpTalent graduates at leading companies like EVgo.